Call us for a Free Quote: 1.336.734.9012

FAQ2021-08-20T11:41:49+00:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

What days is New to You open?2022-01-13T03:19:02+00:00
  • Monday: 7:30am to 6:00pm 
  • Tuesday: 7:30am to 6:00pm 
  • Wednesday: 7:30am to 6:00pm 
  • Thursday: 7:30am to 6:00pm 
  • Friday: 7:30am to 6:00pm 
  • Saturday: 7:30am to 12:00pm 
  • Sunday: Closed
Mask Requirement2021-08-17T01:41:27+00:00

Will follow CDC guidelines and customer wishes

What is the difference between a deep clean and a maintenance clean?2021-07-27T11:31:46+00:00

Deep cleans are a two person, 6-8 hour, floor to ceiling clean that includes hand wiping of light fixtures, blinds and baseboards.
Maintenance cleans typically follow deep cleans on a rotation. Blinds, baseboards, and light fixtures are dusted, not hand wiped.

Do you charge by the hour?2021-07-27T11:30:13+00:00

No, we charge based on square footage and the job itself.

Do I have to set up a rotational clean? What kind of rotations do you offer?2021-07-27T11:31:10+00:00

No, some clients prefer a one time clean or a once or twice yearly deep clean. Others prefer to call us as needed. We do offer regular rotations on a weekly, biweekly and monthly basis.

Are microwaves included in every clean?2021-07-27T11:32:21+00:00

Yes. There are separate charges for insides of refrigerators and stoves

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Your Assurance

New To You Professional Cleaning invites customers to participate in the cleaning experience by utilizing our cleaning quality assurance form to ensure our cleaning is providing the experience and outcomes expected.

Request A Free Estimate

Estimates for cleaning are based on square footage, cleaning needs, and on onsite assessment of the area. Please click the link below and provide a few details. We will then schedule a convenient time to visit the area to be cleaned and provide a final estimate.

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